Frequent Asked Questions
Production times are on average 5-7 working days starting from the day after the order is completed (unless otherwise indicated at the end of the order). In the unlikely event you do not receive them within the time indicated, please contact us at the page contatti. When your order is shipped, you will receive a confirmation email.
Shipping costs are indicated before the order is completed and depend on how many products you have in your order and the country of destination.
You can pay with all the most popular credit cards such as Visa, Mastercard, PostePay, Maestro, Visa Eletcron, American Express, Aura and Discover via PayPal account, Bank Transfer and Direct Bank Transfer via Sofort.
All payments are made via HTTPS protocol so all data transfer is secure.
On the first attempt, the courier leaves a notice of attempted delivery and then passes the next day. On the second failed attempt, you have to contact our Customer Service to rearrange the delivery. If the package gets back to our headquarters, it will be necessary to pay again the shipping costs to have a new shipping.
Selezionado come Metodo di pagamento Carta di Credito le carte di credito utilizzabili sono:
- Visa
- Mastercard
- Maestro
- PostePay, PostePay Evolution
- Carta di Credito Prepagate

Selezionado come Metodo di pagamento Paypal le carte di credito utilizzabili sono:
- Carta Aura
- Discover
- American Express

Siamo spiacenti ma il prodotto da lei ricevuto viene stampato su richiesta e rientra quindi tra i prodotti personalizzati per questa tipologia di prodotti una volta che il prodotto entra nella fase di produzione oppure viene spedito/consegnato, non possibile effettuarae nessuna modifica di Taglia / Colore
With the Fast Delivery service the days of production do not vary but once entrusted to the Courier, the delivery takes place in 24/48 hours (excluding islands and remote areas) compared to 48/76 hours of the standard courier ( islands and remote zones 4/5 days).