Below you will find the different shipping methods available, costs and average delivery times.

Costs and Days of Delivery Italy*	Costs and Days of Delivery Europe*	Costs and Days Rest of the World*
da 4.95€ / in 24 - 48 hrs	da 4.85€ / in 3-5 days	da 4.85€ / in 5-8 days

Number of Products	Economy Shipping	Express Shipping	Additional cost per product
1 - 19	€ 4.95	€ 7,95	€ 1,90
20 - 49	€ 4,95	€ 7,95	€ 0,50
50 - 99	€ 4,95	€ 7,95	€ 0,40
100 - 199	€ 4,95	€ 7,95	€ 0,30
200 - 299	€ 4,95	€ 7,95	€ 0,25
300 - 499	€ 4,95	€ 7,95	€ 0,20
500 - Beyond	✓ Free	-	-

Delivery times are indicative and not binding and may differ in some countries from what is indicated.

For some specific destinations within the countries indicated, there may be surcharges, for example in Italy for destinations Livigno and Campione d'Italia.

*By Supplementary Product we mean an additional cost for each added product of the same type.

Printable Sides, Recommended Print Area Size and File Size

Print Position	Maximum Size*	Recommended Pixels	Download
Front	90 X 50 Millimetres	1772 X 984 Pixel	Download Template
Retro	55 X 55 Millimetres	650 X 650 Pixel	Download Template

* This is the maximum print area the graphic is resized according to the size of the product.

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Guidelines for preparing the file to be embroidered

For this product we use flat embroidery and provide a selection of 12 standard thread colors. (Learn more about the press RICAMO click here)

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Available thread colors for standard embroidery

To prepare the graphics correctly, use only solid colors corresponding to the standard threads available on Hoplix.

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Digitalization costs and times

Service	Cost or Timing	info
Standard digitization	9,90 €	For each file and for each side of the product.
Hoplix Plus users	25% discount	Applied to the cost of digitization.
Processing time	About 4-5 working days	Processing starts after payment.
Reusing the file	No new costs	On products with the exact same embroidery area.

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How digitization works

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Tips for getting better embroidery

Embroidery is not like printing. For a better result:

• create a specific graphic for embroidery;
• use large, legible text;
• avoid lines that are too thin;
• Eliminate shades, shadows and transparencies;
• Keep an adequate distance between the elements;
• avoid very solid surfaces on light fabrics;
• use only the available thread colors.

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HOPLIX STORES AND CAMPAIGNS

If you use the Hoplix Store or Campaigns, your Payout should be calculated as follows: Sales Price (excl. VAT) - Base Price (VAT excl.) - Difference in VAT between the base cost and the sale price - Payment fee (on the difference between the base piece and the sale price)

**Profit = difference in VAT between sales price and base cost - payment fee

The payment fee is:
Credit card 2 %
Paypal 3 %

Hoplix will invoice the end customer for the amount of the order in accordance with the laws and regulations of the destination country. If the end customer is from a non-EU country, the latter may be required to pay taxes and duties.

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INTEGRATIONS/CSV/XLS/MANUAL ORDERS

If you are an Italian operator and you use Hoplix for production and shipping with a Business account and not, the current VAT of 22%.

If you are a non-Italian business operator, you can request exemption from the VAT charge and pay the amount net of VAT. The request must be made in your account settings.

Product prices may also vary based on the revenue you generated on Hoplix in the previous month. Revenue is calculated net of shipping costs, taxes and promotional discounts.

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DISCOUNTS BASED ON REVENUE

The basic cost of the products may vary, both if you use the Hoplix store and the integrations, based on the revenue you generated on Hoplix in the previous month. Revenue is calculated net of shipping costs, taxes and promotional discounts.