Go to App in your Tik Tok account, look for the Hoplix integration "HoplixPod", and install it. After installation, log in with your Hoplix account and follow the instructions to sync your products.
Yes, you need a Hoplix account to use the integration and to manage your personalized products.
With this integration, you can expand your store's catalog without inventory costs, reduce order management time, and have a fully automated sales flow. In addition, it is a perfect solution for those who want to start a Print on Demand business without initial investments.
Your customers pay you on Tik Tok, while you pay Hoplix only for orders actually placed. Prices depend on the items selected.
When a customer buys a product on Tik Tok, the order is automatically sent to Hoplix for production and shipping.
For any technical issue or question about the integration, you can contact Hoplix support or consult the guides available in the support section.
Dipende dalle regole di privacy di TikTok Shop. TikTok può mascherare nome, telefono e indirizzo soprattutto quando l'ordine è configurato come Shipped via Platform or TikTok Shipping. Per usare Hoplix correttamente la modalità consigliata è Shipped by Seller (Seller Shipping).
Per usare Hoplix come partner di produzione e fulfillment la modalità consigliata è Shipped by Seller / Seller Shipping. Questa modalità indica che la spedizione viene gestita dal seller o da un partner esterno come Hoplix.
Log in to the TikTok Shop Seller Center, open the order detail and check the shipping method. Check if there is an eye icon to view or request customer data. If you can't see them, open a TikTok Shop ticket and correct the shipping configuration for future orders.
Vai su TikTok Shop Seller Center, sezione Orders / Ordini, poi Manage Orders, apri l'ordine e controlla la sezione spedizione / fulfillment. Il nome può variare in base alla lingua del pannello: cerca voci come Shipped by Seller, Seller Shipping, Shipped via Platform, TikTok Shipping o Platform Shipping.
Per generare una spedizione il corriere ha bisogno di dati reali e completi. Un indirizzo con asterischi (es. Via Ma***, Tel ******123) non è valido e non permette di garantire una consegna corretta. Recupera i dati completi dal Seller Center o contatta TikTok Shop per richiederne l'accesso.
No. When TikTok sends masked data via API, Hoplix receives exactly what TikTok makes available and cannot reconstruct hidden data. The recovery must take place from the TikTok Shop Seller Center or through TikTok support.
TikTok Shop collegato a Hoplix, ordini gestiti come Shipped by Seller / Seller Shipping, produzione gestita da Hoplix, spedizione gestita da Hoplix, tracking aggiornato sull'ordine. È la configurazione più adatta per lavorare con un partner esterno di print on demand e fulfillment.
Always send: TikTok Shop Order ID, shop name, order date and status, shipping method (Shipped by Seller vs Shipped via Platform), screenshot of the order detail, screenshot of masked customer data, screenshot of shipping settings and any response received from TikTok Shop.